What to Know About Online Therapy Amid COVID-19

The whole world came to a grinding halt due to the COVID-19 outbreak at the beginning of this year. As a result, almost every country has exercised a form of lockdown to keep its citizens safe and to prevent and contain the virus. Since the lockdown and as months have passed, the world is still waiting for a vaccination that will let people return to their normal way of life. However, with no vaccination at the moment in time, most people are left to wait isolated in their homes. 

Staying at home all day for weeks or months on end, especially amidst a pandemic and otherworldly issues, can easily take a toll on one’s mental health. In such situations, people would traditionally visit therapists to help them cope with these issues. Fortunately, you can access mental health services through online therapy. Online therapy can connect you with a therapist in real-time to  help you manage anxieties and other negative emotions during this unprecedented public health crisis. 

If you are planning to have an online therapy session for the first time, here are two tips for you to consider: 

1. Make Sure your Sessions are Private and Secure


When you’re doing an online therapy session inside your home, make sure that your surroundings are private, secure, and free from distractions. 

Dedicate the time only for your online therapy session, find a private room where no one can interrupt you or hear into your session. Wear headphones if you have them as they can reduce the risk of others listening-in. 

If you have kids at home, schedule your session during their nap times or when they’re busy doing some activities where someone else can watch them. This will help you focus on your session talking about the life issues or your mental health concerns privately. 

Make sure your internet connection is secure. Do not use a public internet as these may use an unsecure WI-FI connection and are compromised by malware. Also, the public internet has multiple users on limited bandwidth that can compromise your video quality. Making it hard to communicate with your therapist. 

2. Treat Online Therapy as an In-Person Session


Going for an online therapy may be a strange experience at first, which is why it would help if you will look at it like it’s an in-person session. If it helps, prepare for it like you would for an in-person appointment such as dressing up for it and making sure you’re feeling fresh and ready to go. 

Online therapy sessions may take some time adjusting to, and that is acceptable! Remember to take it one step at a time and make sure you ask questions and let your therapist know about any issues with the online platform you are using so that they can help you to feel comfortable and guide you through troubleshooting. 



Online therapy sessions are a really good way for people to connect with a therapist during COVID-19 this today’s public health crisis that requires us to socially distance and self-isolate. Online therapy connects people with appropriate mental health care despite the ongoing pandemic, which helps many people cope better and survive each day with more hope. Remember, if you are struggling with the mental health impact of COVID-19 and changes to your lifestyle you can seek online therapy with a mental health professional. 

If you’re looking for online therapy in Toronto, our experts are here to help. Get in touch with us today and request a free 15-minute initial consultation!